Service Overview
Cost should never be the reason you delay getting help. Our team explains your coverage options up front and supports you through billing so that you can focus on your care.
We bill private insurers, support WorkSafeBC psychological injury programs and ICBC counselling services in BC, work with select US insurance panels (state-dependent), and offer self-pay and sliding scale options.
Key Benefits
WorkSafeBC psychological injury programs (BC)
ICBC counselling services (BC)
Private insurance billing: Blue Cross, Sun Life, Manulife, GreenShield
US insurance panels: Aetna, Cigna, UnitedHealthcare, Anthem (state-dependent)
Employee Assistance Program (EAP) support
Self-pay and sliding scale options
Who Can Benefit?
Employees
People with extended health benefits or an Employee Assistance Program.
Workers & Drivers in BC
Eligible clients with WorkSafeBC or ICBC claims.
US Clients
Clients using select US insurance panels (state-dependent).
Self-Pay Clients
Individuals who prefer private payment or need a sliding scale.
What To Expect
Tell Us About Your Coverage
Share your insurer, employer program, or claim details.
Review Your Options
We explain what may be covered and any costs before care begins.
Start Care
Begin services with clear expectations about billing.
Ongoing Support
Our team is available to answer billing questions along the way.
Why Choose Citizens Behavioral Health Canada?
Transparent explanation of costs
Support for multiple payers
BC-specific programs supported
US insurance panels available
Sliding scale options
Friendly, knowledgeable team