Timely Support When Things Feel Urgent
Our Crisis & Urgent Care outpatient services provide same-day, non-emergency crisis assessment, safety planning and crisis intervention, and suicide prevention support. We coordinate with emergency services and with the Vancouver Coastal Health Access Centre, and offer 24/7 crisis line referral support.
This is not an emergency service. If you or someone else is in immediate danger, call 911. For 24/7 crisis support in Canada, call 1-833-456-4566 (Talk Suicide Canada).
Key Benefits
Same-day crisis assessment (non-emergency)
Safety planning and crisis intervention
Suicide prevention support
Coordination with emergency services
Coordination with Vancouver Coastal Health Access Centre
24/7 crisis line referral support
Who Is This Program For?
Individuals experiencing acute distress who are not in immediate danger.
People who need help building a safety plan.
Families worried about a loved one's safety or well-being.
Individuals who need help connecting with emergency or community services.
What To Expect
1
Reach OutCall our team as early as possible in the day to request a same-day assessment.
2
Crisis AssessmentA clinician assesses your current safety, needs, and supports.
3
Safety PlanTogether you create a plan for staying safe and coping in the short term.
4
CoordinationWe connect you with emergency, health authority, or community services when needed.
5
Follow-UpWe arrange follow-up care so support continues after the crisis.
Why Choose Citizens Behavioral Health Canada?
- Multidisciplinary team of licensed professionals
- Evidence-based, trauma-informed care
- Personalized care plans
- Confidential and non-judgmental
- In-person in Vancouver and virtual across Canada
- Self-pay and sliding scale options